How do I deactivate my search profile?

To deactivate your profile: 

  • Log in to your account 
  • Click on “My Ads” under your name
  • Click on “Deactivate” next to your search profile 

Deactivating your profile means that you will no longer have access to any correspondence relating to that profile. This includes messages, interest messages, contact information and ads. The content you've created, including messages, will not be accessible to any other member unless your profile is re-activated.

If you want to completely remove your profile, click on My Ads, then on "Deactivate" and finally "Delete". 

Deleting your profile means all your information related to this profile will be deleted permanently. 

To reactivate your profile, simply log back in and click on “Activate” so you can continue your search. 

Note: If you no longer need your search profile, we advise that you deactivate it so that you don’t receive any future queries from interested members and help our platform stay up to date. If you don’t log in for over 15 days, your profile(s) will automatically be deactivated. 

If you wish to delete your account, follow the below steps: 

  • Log in to your account 
  • Click on your name, in the top right corner of your screen
  • Go to “Account Settings”
  • Scroll down to the bottom of the page 
  • Follow the instructions to delete your account
  • Confirm you wish to delete your account.

Note: Once your account is deleted, all your information will be removed permanently and will be irretrievable. 

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